
Fequently Asked Questions (FAQ)
Got questions? We've got the groove.
Your questions, answered with rhythm.
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1. When will my order ship?
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Every piece we make is fresh off the beat.
Your item gets printed the moment you place your order — no dusty warehouse, no stale stock.
Processing time:
2–5 business days
(We move fast, but not so fast we spill the groove.)
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2. How long does shipping take?
Just like a DJ set, timing depends on where you are in the crowd:
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USA: 3–8 business days
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Canada: 5–12 business days
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International: 7–21 business days
Good things (and funky shirts) take time.
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3. How do I track my order?
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Easy!
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The moment your order ships, we email you a tracking link so you can stalk it like your favourite DJ’s new release.
Lost the email? No biggie — just message us.
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4. Why did my items arrive separately?
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Because your gear is made-to-order, different tees may be fulfilled at different studios.
Think of it like each shirt having its own VIP backstage pass.
Don’t worry — all your goodies are on their way.
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5. Can I return or exchange my item?
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Since everything is custom-printed, we can’t offer returns or size swaps.
BUT…
if your item arrives damaged, misprinted, or just looking whack, we’ll replace it free of charge.
Just send us photos within 7 days and we’ll fix the vibe.
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6. Can I change my order after I’ve placed it?
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If your order hasn’t hit the production floor yet, yes!
Email us ASAP — and we’ll try to catch it before it boogies off to print.
Once printing starts, it’s locked in like the bassline.
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7. What happens if I entered the wrong shipping address?
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If you let us know early, we can update it.
If the package already shipped, we can’t reroute it.
If it gets returned to us, we’ll reship it — shipping fees apply.
Lesson: double-check your digits before you click “order.”
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8. My package says “delivered,” but I don’t see it.
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It might be:
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Hanging with your neighbour
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Sitting with your building manager
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Having a moment with your mailbox
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Or delivered early by an overeager carrier
Give it 24 hours, then contact us.
We’ll help you hunt it down.
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9. Do you ship worldwide?
Oh yes — we send the groove across the globe.
Customs fees may apply depending on where you live.
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10. What sizes do you offer?
Most of our tees range from XS–3XL.
Each product page shows what’s available.
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11. How do your shirts fit?
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Our shirts are:
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Unisex
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True-to-size for men
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Slightly relaxed for women
For a tighter look → size down.
For an oversized dancefloor moment → size up.
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12. Where do your products ship from?
Depending on your location, your order may ship from:
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USA
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Canada
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Mexico
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Europe
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We use the closest fulfilment centre to keep things fast and eco-friendly.
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13. How are your products made?
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With love, rhythm, and legit printing tech.
Each piece is:
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Printed on demand
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Eco-conscious
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Packaged with care
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Produced only when ordered
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It’s slow fashion with fast vibes.
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14. Do you offer gift wrapping or custom notes?
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Not yet — but funky gifting options are coming soon.
Stay tuned.
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15. How can I contact you?
Email: boogiebeatsboutique@gmail.com
We reply within 24–48 hours, unless we’re dancing.
