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Fequently Asked Questions (FAQ)

Got questions? We've got the groove.

Your questions, answered with rhythm.

 

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1. When will my order ship?

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Every piece we make is fresh off the beat.

Your item gets printed the moment you place your order — no dusty warehouse, no stale stock.

 

Processing time:

 2–5 business days

(We move fast, but not so fast we spill the groove.)

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2. How long does shipping take?

 

Just like a DJ set, timing depends on where you are in the crowd:

 

  •  USA: 3–8 business days

  •  Canada: 5–12 business days

  •  International: 7–21 business days

 

 

Good things (and funky shirts) take time.

 

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3. How do I track my order?

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Easy!

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The moment your order ships, we email you a tracking link so you can stalk it like your favourite DJ’s new release.

 

Lost the email? No biggie — just message us.

 

             Track Your Order link

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4. Why did my items arrive separately?

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Because your gear is made-to-order, different tees may be fulfilled at different studios.

Think of it like each shirt having its own VIP backstage pass.

 

Don’t worry — all your goodies are on their way.

 

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5. Can I return or exchange my item?

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Since everything is custom-printed, we can’t offer returns or size swaps.

 

BUT…

if your item arrives damaged, misprinted, or just looking whack, we’ll replace it free of charge.

 

Just send us photos within 7 days and we’ll fix the vibe.

 

            Return Policy link

 

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6. Can I change my order after I’ve placed it?

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If your order hasn’t hit the production floor yet, yes!

Email us ASAP — and we’ll try to catch it before it boogies off to print.

 

Once printing starts, it’s locked in like the bassline.

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7. What happens if I entered the wrong shipping address?

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If you let us know early, we can update it.

If the package already shipped, we can’t reroute it.

 

If it gets returned to us, we’ll reship it — shipping fees apply.

 

Lesson: double-check your digits before you click “order.”

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8. My package says “delivered,” but I don’t see it.

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It might be:

 

  • Hanging with your neighbour

  • Sitting with your building manager

  • Having a moment with your mailbox

  • Or delivered early by an overeager carrier

 

 

Give it 24 hours, then contact us.

We’ll help you hunt it down.

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9. Do you ship worldwide?

 

 

Oh yes — we send the groove across the globe. 

Customs fees may apply depending on where you live.

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10. What sizes do you offer?

 

 

Most of our tees range from XS–3XL.

Each product page shows what’s available.

 

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11. How do your shirts fit?

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Our shirts are:

 

  • Unisex

  • True-to-size for men

  • Slightly relaxed for women

 

For a tighter look → size down.

For an oversized dancefloor moment → size up.

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12. Where do your products ship from?

 

Depending on your location, your order may ship from:

 

  • USA

  • Canada

  • Mexico

  • Europe

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We use the closest fulfilment centre to keep things fast and eco-friendly.

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13. How are your products made?

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With love, rhythm, and legit printing tech.

Each piece is:

 

  • Printed on demand

  • Eco-conscious

  • Packaged with care

  • Produced only when ordered

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It’s slow fashion with fast vibes.

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14. Do you offer gift wrapping or custom notes?

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Not yet — but funky gifting options are coming soon.

Stay tuned.

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15. How can I contact you?

 

 Email: boogiebeatsboutique@gmail.com

We reply within 24–48 hours, unless we’re dancing.

 

            Contact Us link 

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